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Psion Teklogix netpad Windows CE .NET 4.2 User Manual 179
Chapter 9: Troubleshooting And Tips
Troubleshooting ActiveSync Synchronization Problems
If you have an external modem and have unplugged it to use the Psion Teklogix
serial cable on the same port, you will not get a connection. Windows 95/98/NT 4.0
reserves this port for use with the modem and so you will have to use another port.
9.3 Troubleshooting ActiveSync
Synchronization Problems
This section discusses various problems that may be encountered when synchroniz-
ing using a partnership.
Some familiarity with these applications, Windows 95/98/NT 4.0, and your netpad
is assumed. You will also need a full installation of your PC PIM.
Note: This section should be used in conjunction with the manual to setting up a
synchronization for each application.
- Windows CE .NET 4.2 1
- User Manual 1
- Return-To-Factory Warranty 3
- Support Services 3
- Disclaimer 3
- TABLE OF CONTENTS 5
- Chapter 10: Specifications 11
- Appendices 12
- PROGRAM LICENSE AGREEMENTS 13
- MINIMUM TERMS AND CONDITIONS 15
- APPROVALS AND SAFETY SUMMARY 17
- DECLARATION OF CONFORMITY 18
- FCC INFORMATION FOR THE USA 19
- CE MARKING 20
- FCC INFORMATION TO THE USER 21
- RADIO FREQUENCY EMISSIONS 22
- IMPORTANT SAFETY INSTRUCTIONS 23
- INFRARED DEVICE SAFETY 23
- INTEGRATED SCANNER SAFETY 23
- BATTERY SAFETY PRECAUTIONS 24
- INTRODUCTION 1 27
- 1.1 About This Manual 29
- 1.2 Text Conventions 30
- 1.3 Software 30
- 1.3.3 About ActiveSync 31
- 1.4 Caring For The netpad 32
- IP Rating 33
- Operating Temperature 33
- Storage Temperature 33
- Humidity 33
- GETTING STARTED 2 35
- 2.1 Features Of The netpad 37
- 2.2.1 Fitting The Antenna 38
- 2.3 Power Management 40
- Figure 2.7 Battery Insertion 41
- 2.3.2 Power Properties 42
- 2.3.2.1 Main Battery 43
- 2.3.2.2 Internal Battery 44
- 2.3.2.3 Power Saving Schemes 44
- Power Scheme 45
- Switch To Dim 46
- Switch To Stand-By 47
- Switch to Suspend 48
- 2.3.2.4 Battery Settings 49
- 2.3.2.5 Device Status 49
- 2.3.3 Flight Mode Settings 50
- 2.4 Multimedia Cards 51
- 2.5.1 Inserting The SIM Card 52
- 2.5.2 Removing The SIM Card 53
- 2.6 Turning On And Off 54
- 2.8.1 Keypad Assignments 57
- 2.9 How To Reset The netpad 58
- SIM Card 59
- Reset Button 59
- 2.10 The Scanner 60
- 2.11 First Steps 61
- 2.11.3 Programs And Files 62
- 2.11.4 Entering Information 62
- 2.11.5 Using Menus 63
- 2.11.6 Using Dialogues 64
- 2.11.6.1 Dialogue Buttons 65
- 3.2.1 Serial Port Pinout 71
- 3.2.2 Pins And Connections 72
- Pin Function 73
- CONFIGURING THE NETPAD 4 75
- 4.1 Things To Do First 77
- 4.2 Things To Do Next 79
- 4.2.1.1 Partnerships 80
- Backing Up To A PC 83
- Restoring Files From A Backup 84
- 4.3 Scanner Properties 86
- 4.3.1 Options 87
- 4.3.1.2 Double Click 88
- 4.3.2 Bar Codes 89
- 4.3.2.1 Code 39 90
- C39 Full ASCII 92
- C39 Check Digit Verify 92
- Xmit C39 Check Digit 92
- Set Lengths 92
- 4.3.2.2 Code 128 93
- 4.3.2.3 EAN 13 94
- 4.3.2.4 EAN 8 94
- 4.3.2.5 UPC/EAN 95
- DECODED SETTINGS 96
- Decode Supplementals 96
- Supplemental Redundancy 96
- UPC/EAN Coupon Code 96
- UPC/EAN Security Level 96
- 4.3.2.6 UPC A 97
- 4.3.2.7 UPC E 98
- 4.3.2.8 Codabar 99
- 4.3.2.9 Code 93 100
- 4.3.2.10 Interleaved 2 Of 5 101
- 4.3.2.11 MSI Plessey 102
- 4.3.2.12 Discrete 2 Of 5 103
- 4.3.3 Translations 104
- ILES, FOLDERS, AND PROGRAMS 5 107
- 5.2 Moving Around 109
- 5.1 Introduction 109
- 5.4 Closing Programs/Files 110
- 5.5 Creating New Folders 110
- 5.6 Start Menu - Documents 111
- 5.8 Managing Folders 112
- 5.9 The Flash Folder 113
- 5.10 Total Recall 114
- 5.10.3 The Add Files Page 116
- 5.12 The Storage Manager 120
- CONNECTING NETPAD TO A PC 6 121
- 6.1 Introduction 123
- 6.2 Using ActiveSync 123
- 6.3 Getting Help 124
- 6.4 Working With Your Files 125
- CONFIGURING COMMUNICATIONS 7 133
- 7.1 Introduction 135
- 7.2.2.1 Profiles 141
- Client Name 142
- Infrastructure Mode 143
- Power Save Mode 143
- Network Security Type 143
- Authentication Type 144
- User Name 145
- User Password 145
- User Domain 145
- Mixed Mode 146
- World Mode 146
- Data Rates 146
- Transmit Power 146
- Offline Channel Scan 147
- 7.2.2.2 Firmware 148
- 7.2.2.3 Status 148
- 7.2.2.4 Statistics 149
- 7.2.2.5 Survey 149
- ACU Options 150
- 7.4.1.1 Devices Menu Page 158
- Services 159
- 7.4.1.2 Servers Menu Page 161
- 7.4.1.3 Property Menu Page 162
- 7.4.2.1 Bluetooth Settings 164
- Service APN User ID Password 166
- 7.5.1 Overview 171
- Personal Dial-up Account 172
- 7.5.1.5 Glossary Of Terms 173
- 7.5.2.2 Getting Help 175
- Information Checklist 176
- 7.5.2.4 IPv6 Support 177
- 7.5.3.1 Connecting The Modem 179
- 7.5.3.2 Setting Up Dialing 179
- 7.5.3.4 Setting Up The Modem 180
- ACCESSORIES 8 183
- 8.1 Introduction 185
- 8.2 Accessory Product List 185
- BATTERIES AND CHARGERS* 186
- CARRYING CASES 186
- MISCELLANEOUS 187
- 8.4.2 Charging A Battery 189
- Summary of Indicators: 190
- AC Power Unit 190
- DC Vehicle Power Unit 190
- 8.5.1 RS-232 Connector Parts 191
- TROUBLESHOOTING AND TIPS 9 193
- 9.1 General Tips 195
- 9.1.4 Resetting The netpad 196
- 9.1.6.1 Usage Scenarios 198
- 9.1.6.2 Charging Times 199
- Using Windows® 95/98/NT 4.0 200
- 9.2.4 Device Conflicts 203
- Synchronization Problems 205
- 9.3.2 Other Things To Try 206
- SPECIFICATIONS 10 209
- 10.1 Hardware Specifications 211
- 10.1.3 Standard Display 212
- 10.1.4 Power Requirements 212
- 10.1.6 Miscellaneous 213
- 10.3 Radios 214
- Canada – Industry Canada (IC) 216
- Interference Statement 217
- APPENDIX A 219
- ORLDWIDE OFFICES 220
- ORLD WIDE WEB 221
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